Patient Satisfaction 

Los Alamitos Medical Center uses an Action Team approach in such key areas as Patient Satisfaction, Physician Satisfaction, Employee Communication, and Rewards & Recognition, we are intent on seeking out and implementing significant improvements in these areas. 

Customer service excellence is a dominant aspect of the Los Alamitos Medical Center culture.  We make every effort to meet and exceed patient expectations while recognizing and rewarding our staff for their successes.

With your assistance, we can achieve our goals. "How am I Doing" cards are located throughout the facility; please take a moment to fill one out to acknowledge the service you or a patient received.  Also, we encourage your suggestions and input which helps us to continually improve.

Click here for information on patient rights.

Click here for information on patient rights (Spanish version).