Los Alamitos, CA (January 2011) – While diligent efforts from physicians and staff at Los Alamitos Medical Center have helped LAMC achieve shorter emergency room wait times, we aim to continue enhancing our patients’ comfort and convenience of care. Offering InQuickER services is just one way we’re working to meet that goal.

When people are in need of hospital care but aren’t experiencing symptoms severe enough to require immediate attention, InQuickER can help them avoid waiting in the ER. This web-based program allows users to view current ER wait times and schedule a time for a visit. Think of your ER appointment as a placeholder—rather than having to physically wait in the ER, you’re given the opportunity to wait in the comfort of your own home.

How to Access InQuickER

To use InQuickER, people can simply logon to www.losalamitosmedctr.com and select the “InQuickER” link. This will allow them to view current wait times as well as openings for appointments.

“When scheduling an appointment through InQuickER, patients are asked to fill out information about their medical history and symptoms,” says Susan Morales, director of marketing. “Not only does this eliminate a portion of the paperwork you’ll have to fill out once you arrive, but it also allows the nurses and physicians to know what to expect before you arrive.”

While InQuickER can be a valuable tool, it’s not intended to take the place of a visit to the ER when emergency care is needed. InQuickER can be a great solution in times when you’re unsure if you’ve sprained a wrist or ankle or are feeling ill but can’t get an appointment at your physician’s office. However, there are certain symptoms that always call for emergency attention. If you’re experiencing trauma, chest pain, or stroke symptoms, call an ambulance or have someone bring you to the ER immediately.

Cost to Schedule through InQuickER

A $14.99 registration fee will apply. If you are not seen within 15 minutes of your designated time, or if you are not completely satisfied with your online registration experience, InquickER ,LLC will refund your online registration fee.

For more information about this new service or to use InQuickER, visit www.losalamitosmedctr.com.